We have a terrific opportunity with our New Haven area client who is seeking a Technical Operations Engineer to join their amazing team. The primary responsibility of the Technical Operations team is to deliver their cloud-based products and underlying informatics platform with high availability, scalability, fault-tolerance, quality and security. The team manages and maintains customer production as well as internal environments in the cloud.
Consistently named one of the Best Places to Work, and other top awards, this emerging company offers outstanding compensation, comprehensive benefits (including unlimited paid time off!), equity and a terrific culture.
Responsibilities include:
- Design, maintain and improve quality, performance, scalability and availability of 24X7 production and internal environments
- Develop, document and implement best practices for security and disaster recovery
- Proactively monitor services and respond to and troubleshoot issues
- Escalate problems (when required) to appropriate team members
- Maintain processes, tools, and documentation in support of the customer environments
- Identify opportunities to implement automation and carry through on implementation
- Plan and perform scheduled maintenance and product upgrades (during and after-hours) on rotation basis
- Deploy new versions of software to customer systems
- Work in scheduled on-call rotation
- Author and contribute to Infrastructure Documentation and Knowledgebase
- Provide in-house IT support
Required Qualifications:
- Bachelors in Computer Science, Electrical Engineering, Computer Engineering or a related field, or 4 years of equivalent experience
- Minimum of 4 years’ administration experience and in depth knowledge of operation systems and networking (processes, logs, sockets, shell, TCP/IP, DNS, LDAP, firewalls, load balancers, SSL, VPN, OSI layers)
- Experience running medium to large scale multi-tier distributed systems with Linux/Unix, Windows OS, VMware, Apache Tomcat and Java
- Deep experience with Oracle (or MYSQL): configuration, troubleshooting, and management.
- Strong scripting experience including shell scripting (Linux, Windows), Python, Perl, PHO, C/C++
- Knowledge of agile software development and release management processes
- Ability to effectively prioritize and execute tasks in high-pressure environment
- Exceptional customer service orientation
- Systematic approach to problem solving and strong sense of ownership
- Excellent written and verbal communication skills
Preferred Skills:
- Experience with Amazon Web Services (AWS) highly desirable.
- Oracle/DBA experience preferred
- Informatics experience with LIMS and other related software packages is high desirable
- Public Cloud: Microsoft Azure, Google Cloud Platform
- Experience with Continuous Integration (CI) and Continuous Delivery (CD.) Tools: Jenkins, GIT, Chef
- Containers and Microservices
- Security: Penetration testing, IDS/IPS, OWASP, SANS Top 25 and CWE
- Standards/Compliance, HIPAA, NIST, FISMA
- Open to working flexible hours. In-office hours between 11am and 8pm (EST) would be preferred.
Apply Now! for immediate consideration! Sponsorship is not available for this position.